This Privacy Policy outlines how Artcromedia Design (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you visit or interact with our website at https://artcromedia.com (“Website”) or use any of our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Who We Are

Artcromedia Design is a web design and maintenance company based in Malaysia, offering website development, graphic design, and related digital services. Our office is located at Jalan PJS 7/22, Bandar Sunway, Malaysia.

2. What Data We Collect

We may collect the following personal information:

• Personal identifiers: such as your name, email address, and phone number when you fill out a form or contact us.
• Technical data: such as your IP address, browser type, device type, access time, and pages visited.
• Cookies and usage data: to analyze and improve our site experience.
• Comments data: if you leave a comment, we collect the information you provide, as well as your IP address and browser user agent to help detect spam.

If you upload images to the site, please avoid including location data (EXIF GPS), as visitors may download and extract that data.

3. Use of Your Information

We may use your data to:

• Provide and maintain our services
• Respond to inquiries or requests
• Send administrative and promotional emails (if opted-in)
• Improve website functionality and user experience
• Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how our site is used
• Store your preferences
• Improve your browsing experience

Types of cookies used include:

• Essential cookies: Required for website functionality
• Functional cookies: Remember your settings and preferences
• Analytics cookies: Help us analyze site traffic and usage

You can manage or disable cookies via your browser settings.

5. Embedded Content from Third Parties

Pages on this site may include embedded content (e.g., videos, images, or social media posts). These third-party websites may collect data, use cookies, and monitor your interaction with their content, just as if you visited their website directly.

6. Sharing of Personal Data

We may share your data with:

• Service providers: To help operate our website or provide support services.
• Third-party platforms: If you log in or interact via services like Google, Facebook, or Twitter.
• Business partners or affiliates: With your consent or for joint marketing efforts.
• Legal authorities: When required to comply with applicable laws or court orders.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Comments and related metadata may be kept indefinitely. Users can request deletion of their data by contacting us.

8. Your Rights

You may request to:

• Access or export your personal data
• Correct inaccurate information
• Delete your data (subject to legal obligations)
• Withdraw consent for marketing communications

Please contact us at ohaiyo@artcromedia.com to exercise your rights.

9. Data Transfers

Your information may be processed and stored in locations outside of your region. We ensure appropriate safeguards are in place to protect your data during any such transfer.

10. Data Security

We implement industry-standard measures to protect your data, but no method of transmission over the Internet is 100% secure. We recommend you take precautions when sharing sensitive information online.

11. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under this age. If you believe a child has provided us personal data without consent, please contact us.

12. Links to Other Websites

Our Website may link to external websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will revise the “Last updated” date at the top of this page. We encourage you to review this page regularly for any updates.

14. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, you can reach us at:

Email: ohaiyo@artcromedia.com

Website: https://artcromedia.com